📞 +39 031 0352474 | ✉️ sartex@sartex.eu

Contact and support

Address

Via delle Gallarane 10/12
22046 Merone (CO), Italy


Opening Hours

Monday - Friday
8:15 - 12:30 / 13:30 - 17:15

Contacts

Phone: +39 031 0352474

Email: sartex@sartex.eu


Useful Data

VAT/C.F.: 00079160131

PEC: sartex@pecm.it

SDI: W7YVJK9

FAQs

Buying guide

How can I view prices?

Creating an account allows you to view the price lists and terms and conditions reserved for you. You can also easily keep track of all your orders and addresses.

I am a new customer, how can I create an account?

To create an account , please register using the form provided . Once the necessary checks have been carried out, your account will be activated and you will receive a confirmation message.

I am already a customer but do not have an account on the portal; what should I do?

If you are already a Sartex customer, request account activation by registering. Once the necessary checks have been carried out, your account will be activated and you will receive a confirmation message. By logging in, you will be able to view your exclusive prices and place orders under the agreed terms.

Orders and deliveries

Do I have to pay when I place my order?

If your payment terms allow for deferred payment, you will not need to pay at the time of ordering. Otherwise, you can pay using the method of your choice (credit card, PayPal, bank transfer).

Do the prices shown on the website include VAT?

No, the prices shown on the website are exclusive of VAT. VAT is calculated at checkout.

Where will my order be dispatched from?

All orders are dispatched from our headquarters in Merone (CO).

Can I collect my order from your premises?

Yes, collection in person is always available.

How can I track my order?

Once your order has been dispatched, you will receive an email containing the courier’s tracking link.

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